Frequently asked questions about cross-border medical tourism
You can submit your needs through our online booking form or call our service hotline. A medical advisor will contact you within 48 hours to understand your needs and recommend suitable hospitals and packages.
Consultation and intermediary services are completely free. Medical fees are based on actual quotations from partner hospitals. We guarantee direct hospital pricing with full transparency and no hidden charges.
Typically: valid passport (6+ months validity), previous medical records (diagnosis reports, imaging, lab results), and recent health checkup reports. Our advisor will provide a complete document checklist based on your chosen hospital.
Health screening packages typically take 1-2 weeks from booking to completion. Specialist treatment takes about 2-6 weeks depending on complexity. We arrange the optimal itinerary including visa processing, flights, and hotels.
We provide certified medical interpreters for full accompaniment. All interpreters have medical backgrounds, ensuring accurate communication between you and your doctors. They also assist with hospital registration, pharmacy, and daily matters.
We rigorously select partner hospitals, working only with JCI-accredited or top-tier nationally rated institutions. All doctors hold local practicing qualifications. Treatment plans are confirmed through MDT multidisciplinary consultations.
We provide post-return follow-up services including regular check-ins, recovery guidance, and coordination with local hospitals. Medical record handover between your overseas and domestic doctors ensures treatment continuity.